Thank you for purchasing with LaptopClinic.sg. We stand behind the quality of our laptops Parts & Components, and we are committed to providing our customers with the best possible support and service. Our warranty policy for laptop batteries, keyboards, adapters, LCD screens, and motherboards is outlined below.
All products can be returned and applied for free repair service or 1 to 1 exchange replacement, subjected to no man-made damage performance failure within the warranty period. Please provide
Please note that this warranty policy does not cover damage caused by accident, misuse, abuse, or modification of the product. Any repairs or replacements made under this warranty will not extend the warranty period.
To request a warranty service, please contact our customer support team via email or WhatsApp us at (65) 8828 8180. You will need to provide effective proof of the product problem (picture or video) and your purchase receipt. Our support team will guide you through the process of returning the product for repair or replacement.
We reserve the right to make changes to this warranty policy at any time without prior notice.
We reserved the right to refuse a refund for any reason before we received the return.
Do note that Original Delivery or Shipping charges will NOT BE REFUNDED. Buyer also have to bare the full cost for shipping/sending back to us for warranty.
The following conditions are not covered under LaptopClinic.sg warranty (but not limited to):
Our laptop batteries come with a one-year warranty from the date of purchase. If the battery fails to charge, bloated or swell we will replace it free of charge.
Note: Rechargeable Battery is a Consumable product. Depending on the application and usage mode, it is normal that the maximum capacity of all rechargeable batteries will gradually decrease over time. Therefore, changes in battery capacity are not covered by the warranty.
Our laptop keyboards come with a 90-day warranty from the date of purchase. If the keyboard fails to function properly or is otherwise defective during this period, we will replace it free of charge.
Our laptop adapters come with a 90-day warranty from the date of purchase. If the adapter fails to function properly or is otherwise defective during this period, we will replace it free of charge.
Our laptop LCD screens come with a 90-day warranty from the date of purchase. If the screen is defective or develops any dead pixels during this period, we will replace it free of charge.
Our laptop motherboards come with a 90-day warranty from the date of purchase. If the motherboard fails to function properly or is otherwise defective during this period, we will Repair it free of charge.
